We are committed to nourishing all guests by providing nutritious options that fit each need, no matter where they dine on campus. We support students with food allergies and special diets for medical, religious or personal reasons by providing the knowledge and resources necessary for students to make informed food choices in our dining locations.


Where to Start

1.  Notify the dining team of your allergies and/or special dietary needs.

2.  Schedule a meeting with the dining team. We’ll work with you to develop a plan to help navigate the dining locations and find the best solution regarding your meal plan.

3.  Keep in touch. If we do not hear from you, we believe that you are successfully navigating the dining locations.


True Balance everything you want nothing you can't

Do you have food allergies or intolerances? Our chefs have you covered. True Balance is a station in the dining hall where our dining team prepares delicious dishes from ingredients without the 9 most common food allergens – egg, milk, peanut, tree nuts, shellfish, soy, wheat, fish, sesame – and gluten.

AllerCheck | Food Allergy Area ApprovedOur commitment is to allergen-safe service. Our dedicated allergy station is AllerCheck™ approved and earned a Certificate of Achievement from the nation’s leading food allergy experts, MenuTrinfo®, LLC. AllerCheck™ helps you dine with confidence so you can find foods that fit your needs.


Dining Tips

  • Always read the menu, ingredient, and nutrition information for foods you wish to eat to ensure you are properly avoiding the appropriate foods.

  • When in doubt regarding ingredients in a particular food, direct your questions to our manager on duty.

  • Due to the self-serve nature of the residential dining halls, if you have been prescribed an epinephrine autoinjector, carry it with you at all times.

  • Items at self-service stations may be prepared individually for you in our kitchens, just ask a chef or manager or assistance.

  • Take caution with deep fried foods as frying oil is reused before being changed and may lead to cross-contact.

 

Although we take great lengths to accommodate students with food allergies, we prepare food in open kitchens where cross contact with foods containing allergens may occur and we rely on our suppliers ingredient listings and may not be aware of ingredients contained in the food, but not listed on the container or packaging. As such, we cannot guarantee a completely allergen-free environment.


Managing Food Allergies and Dietary Restrictions

UMass Lowell

University Dining supports students who have food allergies and have other dietary restrictions by providing information and resources that are necessary for the students to make informed food choices in all of our dining locations. We work with our guests to provide reasonable arrangements so that students may participate in the college dining experience in a healthy way. We make every effort possible to provide helpful information to students with these restrictions. 

These resources include the signage containing nutrition and allergen information available at each station, MyFitnessPal app identifying recipes for each item served in the dining halls, and an accessible refrigerator stocked with prepackaged Gluten Free products, accompanied by a designated toaster and microwave.

Most importantly, we want our guests to feel comfortable and confident with their food options. Our team is well educated on precautions for preventing cross contamination and on the importance of following standardized recipes. However, if there is absolutely anything that you are unsure of, JUST ASK! Our trained and knowledgeable team will be more than willing to answer any of your dietary questions, address concerns, and accommodate requests for students who have allergies. 

View our Guide to Dining with Food Allergies flipbook online.

Click here for more information on Managing Food Allergies
Click here for more information on our halal options
Click here for more information on our gluten free options
Click here for more information on our vegetarian and vegan options
Click here for more information on healthy choices
Click here for more information on healthy tips